Refund Policy

Returns

 

All sales are final. Due to sanitary/health reasons, lashes are NOT eligible for refunds or exchanges.  NO EXCEPTIONS!

We truly hope you are 100% happy with your SimorLashes !!

 

Incorrect Shipping information 

Please understand that our system prints out shipping labels according to what the customers placed on their shipping and billing information. Our fulfillment team processes the orders right away. Please contact shipping carrier to reroute your package in case of any error on shipping information. We cannot guarantee replacement of lost or stolen packages shipped.